Bug Reports

Information to include for technical support
Support is only available for new commercial licensees, Upgrade Assurance subscribers or by prior invitation. For freeware please visit the Forum. Read our ...
Mon, 8 Jan, 2024 at 11:33 AM
Bug Reporting
Introduction This article presents guidance on how to report any bugs you have discovered when using our software. Important Guidance Over 98% of repo...
Mon, 3 Jul, 2023 at 5:43 PM
Creating a debug information file
Creating a debug information file to help technical support This article provides information about how to configure SyncBack to output debug information. ...
Mon, 3 Jul, 2023 at 5:44 PM
Email a Support Ticket option opens other applications instead of default email program
Under the SupportĀ menu of the main SyncBack interface, there is an option "Email a Support Ticket". When selecting this option, it should open the...
Fri, 7 Jul, 2023 at 4:16 PM